Which resident phone numbers are returned on my integration?

Most systems allow for more than 2 phone numbers to be applied to a resident.

When a resident has more than two phone numbers, the API prioritizes by type - mobile and home numbers take precedence over fax, office and other less commonly used types.

If there are more than 2 phone numbers set for a resident, they will first be prioritized by type, so one SMS-capable number will always be returned if set in the PMS.

If you would like to receive all phone numbers set for the resident, we can offer this as custom data - please reach out to support to get the additional numbers set up.