How is my usage calculated?
Last updated: March 16, 2026
Propexo makes requests to PMS APIs on your behalf. We do what we can to ensure that only necessary records are returned by implementing date filters on records returned during regular syncs - with only backsyncs always fetching all historical data. The date filters implemented during regular syncs have been carefully chosen to ensure the balance between reducing data volume and ensuring all relevant records are brought in.
When we get a response from a PMS API, we check each record received to ensure it is not a record to be created or updated in Propexo's endpoints. These are called "records seen" in your Propexo dashboard, and these are what are used for usage calculations.
Strategies to reduce records seen include: