Creating a Rent Manager integration

Last updated: April 17, 2026

This guide walks you through creating an integration with the Rent Manager API. You will need access to the customer name, entity, and either a partner token or username and password.

Understanding and obtaining your credentials

After going through the Approval & QA Process for Rent Manager, you will be provided access to a web portal containing API docs. From there, you can obtain your credentials by heading to the API Test Client tab and generating your partner token.

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The entity name will be found in the url of this portal. For example, if the URL is propexo.api.rentmanager.com/Help/TestClient, the entity name will be propexo.

For all production integrations, you are required to use the partner token authentication approach.

Integrating with Propexo

  • In Propexo, navigate to the integrations tab.

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  • Then, select your relevant PMS from the list (Rent Manager in this instance).

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  • On the PMS page, select Production or Sandbox as necessary, then click New Customer.

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  • Enter the customer name, entity, select whether to enter a partner token or username and password combination, and enter accordingly.

For all production integrations, you are required to use the partner token authentication approach.

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Whitelisting Propexo's IP address in Rent Manager

Rent Manager will return an error if the IP address making API requests is not whitelisted. Here are the steps needed:

In Propexo:

  • Head to the settings tab in your Propexo account.

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  • Click "Provisioned IP addresses".

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  • Click View IP Addresses to obtain the address to whitelist.

In Rent Manager:

If you haven't yet created your product:

  • Click "Add New Product" and follow the steps outlined. IP addresses to whitelist will be part of these steps.

If you have:

  • Click "Add" on the whitelisted IP addresses tile.