How Syncing Works When a Property is Disabled

When you disable a property in the system, syncing behavior changes in specific ways.

Property Records Continue to Sync

Disabled properties are still queried from your Property Management System (PMS) during each sync cycle. This means:

• The property record itself will continue to appear in sync queries

• The property's "last seen" date will update with each sync

• This confirms the property still exists in your PMS

Associated Data Models Stop Syncing

While the property record continues to sync, all other data models enabled on the integration will not sync for the property when disabled.

Example Scenario

If you have disabled a property but the leases data model is enabled globally:

• The sync will detect the property and update its last seen date

• Leases associated with that disabled property will not be synced

• Any existing lease records for that property (synced before you disabled it) will retain their old last seen date and will not receive updates